You'll receive an email confirmation as soon as your order is placed, followed by a dispatch notification with tracking once it's on its way.

Email us at info@sorsajewellery.com as soon as possible. We can usually update the address before dispatch, but once an order has shipped we're unable to make changes.

Yes, we ship worldwide. Shipping costs and delivery times are calculated at checkout based on your destination.

Ready-to-ship pieces are dispatched within 1 to 3 working days and typically arrive within 2 to 5 working days in the UK, longer for international orders. Bespoke pieces take 2 to 6 weeks depending on complexity.